Last updated: November 25th 2025

At CorporateGolfXtra, we take the protection of your personal information seriously. This privacy policy explains, in clear terms, what information we collect, why we collect it, how it is used, and what your rights are under Law 25.

By using our website and services, you agree to the practices described below.

1. Personal Information Collected

We may collect the following personal information:

1.1 Information Provided by the User

• First and last name
• Email address
• Phone number
• Mailing address (if applicable)
• Payment information (processed securely through Stripe)
• Account details and preferences
• Information submitted through forms (contact, newsletter, booking request, etc.)

1.2 Information Collected Automatically

• IP address
• Device type and browser
• Log and navigation data
• Cookies and tracking technologies (Google Analytics, Meta Pixel, etc.)

2. Purpose of Data Collection

We collect personal information for the following purposes:

• Managing accounts and reservations
• Processing payments
• Delivering our services (golf bookings, member communications, etc.)
• Improving user experience
• Ensuring website security
• Sending newsletters and marketing communications (with consent)
• Analyzing platform performance

3. Consent

We obtain clear and explicit consent when collecting personal information, including through:

• Required checkboxes in forms
• Cookie consent banners
• Account creation
• Payments or bookings

You may withdraw your consent at any time by contacting us at: info@golfxtra.ca

4. Use and Sharing of Personal Information

We never sell personal information.

We may share certain information with trusted service providers who assist us in delivering our services, including:

• Payment processors (Stripe)
• Marketing tools (MailerLite, Meta Ads, Google)
• Reservation system partners
• Web hosting and security providers (servers, CDN, etc.)

These providers adhere to strong confidentiality and security standards.

5. Data Hosting and Processing

Data may be hosted in:

• Canada
• The United States
• The European Union

depending on the technological tools used (Stripe, Google, Amazon AWS, etc.).

We ensure that all service providers meet security standards compliant with Law 25.

6. Security Measures

We implement the following security measures:

• Restricted access for authorized personnel only
• Strong passwords and multi-factor authentication
• Encrypted transmission (HTTPS/SSL)
• Secure backups
• Monitoring and logging of access
• Regular system evaluations

7. Data Retention

We retain personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Prevent fraud

When information is no longer required, it is deleted or anonymized.

8. User Rights (Law 25)

You have the following rights regarding your personal information:

8.1 Right of Access

Request the information we hold about you.

8.2 Right to Rectification

Request corrections to inaccurate or incomplete data.

8.3 Right to Deletion

Request the removal of your personal information when legally permitted.

8.4 Withdrawal of Consent

Withdraw your consent to data processing at any time.

8.5 Data Portability (when applicable)

Receive your data in a readable technological format.

To exercise any of these rights: info@golfxtra.ca

9. Cookies and Tracking Technologies

Our website uses cookies to:

• Ensure the site functions properly
• Measure performance
• Personalize content
• Deliver targeted ads (Google, Meta)

A cookie banner allows users to accept, refuse, or customize their preferences.

10. Privacy Incidents

In the event of a privacy incident involving your personal information, we commit to:

1. Reducing immediate risks
2. Notifying the Commission d’accès à l’information du Québec (CAI)
3. Notifying affected individuals when there is a serious risk of harm
4. Documenting the incident in our internal incident register

Person in Charge of Personal Information (PRP)

In compliance with Law 25, GolfXtra. designates the following person as the official Privacy Officer:

Name: France Charette
Title: Co-Owner, GolfXtra
Email: info@golfxtra.ca

All privacy-related requests should be directed to this individual.

11. Policy Updates

We may update this policy as needed.
The date of the latest update will always be indicated at the top of this page.

Contact

For any questions regarding this policy or your personal information:
📩 info@golfxtra.ca